How to contact the Planning Enforcement Team


Should you wish to contact the Planning Services Enforcement Team, you can do so by using any of the following;

Telephone:       (01874) 620431


By Letter:

Planning Services Enforcement
Bannau Brycheiniog National Park Authority
Plas Y Ffynnon
Cambrian Way

We aim to provide an efficient and effective enforcement service.  However, if you feel that we have not acted in accordance with the procedures, priorities or standards of service outlined above, then you should initially contact the Enforcement Officer to see if the matter can be resolved.

Complaints about the Planning Enforcement Service

All complaints relating to the Planning Enforcement service will be acknowledged by the Authority within five working days. All complaints will be fully investigated by the Authority and the complainant will receive a written response within 20 working days of receipt of the complaint.

In the first instance, all Planning Enforcement complaints should be addressed to:

Director of Planning
Bannau Brycheiniog National Park Authority
Cambrian Way

If a complainant remains dissatisfied with the written response from the Head of Planning Services, then details will be supplied for pursuing the complaint further through the Authority’s Complaints Officer in accordance with the Authority’s formal corporate complaints procedure. The Authority will always strive to resolve a complaint locally but if this is not possible then the complainant will be advised on how to pursue the matter further with the Commissioner for Local Administration (the Ombudsman).

Freedom of Information

The Freedom of Information Act 2000 gives a general right of access to information held by public authorities. The Authority holds much information including information relating to pre-application advice, planning applications and appeals. The presumption will always be in favour of disclosure of such information. This is because it is important for the Authority to promote accountability and transparency in the planning process and to allow individuals to understand views expressed and the reasons underlying decisions that have been taken.

While requests to disclose the identity of a complainant are likely to be resisted because it would discourage others from reporting alleged breaches of planning control to the Authority, thereby prejudicing the proper enforcement of planning laws within the National Park, each request will be considered individually to establish whether an exemption applies.

Where the Authority does refuse a request to disclose information under the Act, a written explanation will be provided setting out the exemptions relied on by the Authority for withholding the information and the relevant appeal procedures.

For further information contact:

Bannau Brycheiniog National Park Authority
Plas y Ffynnon, Cambrian Way, Brecon, LD3 7HP

Tel:   (01874) 624437